SupportLab specializes in turnkey client service solutions.

We provide personalized solutions and consultations.
High quality customer service since 2018
SupportLab
➤ Having 6 years of providing impeccable customer service
➤ Employing more than 200 people

➤ Processing more than 100 000 appeals every month
➤ Responding in chat in less than 30 seconds on average
➤ Having less than 0.3% errors throughout all the appeals
➤ Guaranteeing service quality through SLA
Language coverage
Basic languages: English and German
Other languages offered: Polish and Ukrainian
Can launch a new language upon the request of the client
✴ Actual price may differ due to the specifics of the business processes
Pricing policy
€3 000
a month
1 000
requests





€2.25 for every extra request

€5 000
a month
2 000
requests





€2.25 for every extra request

€13 000
a month
€9 000
a month
6 000
requests





€2.00 for every extra request

€20 000
a month
10 000
requests





exclusive team available for all of your inquiries
4 000
requests





€2.15 for every extra request

Every plan includes
Full access to the chats is granted to the customer in real-time
Customer support is available 24/7
Statistics divided into categories
Personal support service manager
Direct contact with owners and C-level executives of SupportLab
Service quality guarantee
➤ New partners reach out to us after recommendations
➤ We can provide references from the owners and client's executives
➤ We continue working with many partners for more than 3 years
➤ High quality service at a reasonable cost
Do you want to increase your profits? Reach out to us for a free consultation!
Email: management@supportlab.me
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